Our Privacy Policy

All data provided through the ScotiaGardens.co.uk website is owned by Scotia Gardens Limited (“Scotia Gardens”).

How we will use your information
•To process your payments.

•To fulfil your orders and administer your account.

•To pass information about you to agents, service providers and employees to carry out services. In the course of providing such services, we may transfer your personal information outside of the European Economic Area. We will employ appropriate security measures to protect your personal information where this is the case.

•To disclose information about you to any relevant regulator if they require it or to anyone else if there is a legal duty to do so.

•To run any prize draw or competition you may enter.

•The information held about you, but not information held at credit reference agencies, may also be used to analyse your shopping preferences as part of our marketing programmes and we may pool and share your information with other retailers for this purpose. This may help us to select and tailor products, services or special discounts and to inform you about any of those we think you will be interested to hear about. This information may also be incorporated into our staff training programmes.

•To send you brochures, leaflets and other promotional material for our products and services. We may also telephone or email you to discuss account details or for market or service research. In addition, we may include leaflets or brochures for complementary products or services from third parties with our statements and parcels.

•We may pass your personal information to carefully selected third parties to use for marketing. Scotia Gardens or other third party partners may contact you by mail, telephone, e-mail, text message or any other reasonable method. If you do not wish to be contacted by third parties in this way, or you do not want Scotia Gardens to contact you for their marketing, or if you have any queries about data protection, please call 07818 002 770.

•Scotia Gardens may monitor or record telephone conversations with you to ensure consistent services levels, to prevent or detect fraud and for training purposes.

•Scotia Gardens may also pass your information to other businesses within the Group, and to third parties, for debtor tracing and debt recovery purposes.

Fraud Prevention
For everyone's protection, we may check the details of every first order with the fraud prevention agencies and these checks may be repeated with future orders. We may also use the information you have given, or which we already hold about you. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may access and use this information to prevent fraud and money laundering, for example, when:

•Checking details on applications for credit and credit related or other facilities;

•Managing credit and credit related accounts or facilities;

•Recovering debt;

•Checking details on proposals and claims for all types of insurance;

•Checking details of job applicants and employees We and other organisations may also access and use from other countries the information recorded by fraud prevention agencies. Please telephone 07818 002 770 if you want to have details of those credit reference and fraud prevention agencies from whom Scotia Gardens obtains and to whom Scotia Gardens gives information about you. You have a legal right to these details. Scotia Gardens, credit reference and fraud prevention agencies may also use the records for statistical analysis about credit, insurance and fraud. Scotia Gardens may use automated decision making systems when assessing you for credit and for fraud prevention.

Scotia Gardens Limited. Registered number: SC249636